Billing help

Questions about a charge from Support Bay?

If you see SUPPORTBAY or SUPPORT BAY LLC on your card or bank statement, it is from Support Bay, LLC or one of the services and subscriptions we operate.

Cancel a subscription

Sign in to the service you subscribed to and cancel from your account settings, or contact us and we will help.

Ask about a charge or request a refund

Email info@supportbay.com or call 310.294.8969 with the date, the amount and the last 4 digits of your card.

Fast answers

We respond within 1 business day. Please contact us before disputing a charge with your bank; we can usually resolve it faster.

See our Refund Policy and Terms of Use for details.